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CCPA
This California Privacy Notice (“Notice”) has been created for California Residents supplements the information contained in the Opinionest Privacy Policy, and its subsidiaries and affiliates (collectively “we”, “us”, “our” or “Opinionest”) and applies to our visitors, users and others who reside or conduct business within the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and other California privacy laws. Any terms as defined in the CCPA have the same meaning as when we use them in this notice. The effective date of this Privacy Notice is 22nd Oct’2022, and it shall remain in effect until such time as it is amended or withdrawn. Any amendment or change to this Notice will be posted on our website in the same manner as this Notice is.
Your Rights
Marketing Communications: If you no longer wish to receive marketing communications from us, please contact us using the details provided in the section titled ‘Contact us’ Our digital marketing messages may include unsubscribe or opt-out options that enable you to manage your communication choices. Please note that even if you opt out of receiving marketing emails, we may still contact you on non-promotional matters, such as ongoing business relationships or administrative messages.
Cookies: For information about the choices you may have in regard to our use of Cookies, please see our Cookies Policy.
Privacy Rights: You may have various rights with respect to your personal information, depending on current law, including the rights to:
- access to certain personal information of yours that we process.
- Update or correct your personal information if you believe it is incomplete or inaccurate.
- Erase or delete your personal information, subject to certain exceptions under local law.
- Object to our processing of your personal information or otherwise restrict our processing activities.
- Restrict certain transfers of your personal information to third parties.
- Withdraw your consent to processing, where we base our processing of your personal information on consent.
- Not be denied goods or services for exercising your rights under applicable law.
- Complain to your local supervisory authority.
Information We Collect
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:
| Category | Examples | Collected |
|---|---|---|
| Identifiers | Identifiers. A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers where applicable. Yes | Yes |
| Demographic information | A name, address, telephone number, education, employment, medical information, or health insurance information. Some personal information included in this category may overlap with other categories. Yes | Yes |
| Protected classification characteristics under California or federal law | Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). | Yes |
| Commercial information | Information about Products or services purchased, obtained, or considered, or other purchasing or consuming histories related to our products and services. | Yes |
| Biometric information | For employees only, and with consent, health, or exercise data | Yes |
| Internet or other similar network activity | Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement | Yes |
| Geolocation data | Physical location associated with certain products | Yes |
| Device data | Data obtained from devices regarding usage, service needs and device performance. | Yes |
| Professional or employment-related information | Current or past job history or performance evaluations. | Yes |
We obtain the categories of personal information listed above from the following categories of sources:
- Directly from our customers. For example, information that you provide to us related to the services which we offer.
- Indirectly from our customers or their agents. For example, through information we collect from our consumers in the course of providing products services to them.
- Directly and indirectly from activity on our website. For example, from submissions through our website portal or website usage details collected automatically and as described in our Privacy Policy.
- From third-parties that interact with us in connection with the services we perform.
Personal Information does not include:
- Publicly available information from government records.
- Deidentified or aggregated consumer information.
- Information excluded from the scope of the CCPA.
We Do Not Sell Your Personal Information
We do not, and will not, sell your personal information to third parties.
Use of Personal Information
We may use or disclose the personal information we collect for one or more of the following business purposes:
- To fulfil or meet the reason for which the information is provided.
- To provide you with information, products or services that you request from us.
- To provide you with email alerts, event registrations and other notices concerning our products or services, or events or news, that may be of interest to you, and which you agree to receive.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
- To improve our website and present its contents to you.
- For testing, research, analysis and product development.
- To help maintain the safety, security, and integrity of our websites, products and services, databases and other technology assets, and business
- To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
- As described to you when collecting your personal information or as otherwise set forth in the CCPA.
- To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.
Third Parties with Whom We Share Personal Information
We share the categories of personal information we collect about you (as detailed above) with the following categories of third parties:
- Our affiliate companies.
- Aggregators (such as analytics services).
- Third parties (such as vendors that provide services to us and our integration partners).
How Your Information is Stored and Protected; Retention Periods
Your information is stored in password-protected, encrypted formats. Access to your information is restricted to those with a need to know, who are often those performing the transactions we have conducted with you. We have developed document retention standards that regulate the length of time we keep records; we will not keep your personal information longer than necessary by these policies.
Response Timing and Format
We endeavour to respond within forty-five (45) days after receiving a verified consumer request. If we require additional time (up to ninety (90) days), we will notify you in writing of the reason and extension term. If you have an account with us, we will send you our response using that account. If you do not have an account with us, we will send you our written response by mail or online, depending on your preference. Any information disclosed shall only pertain to the twelve (12) month period preceding the consumer’s request. If applicable, our response will include an explanation of why we cannot comply with a request. For data portability requests, we shall choose a format to deliver your personal information that is easily usable and should enable you to transmit the data from one entity to another without difficulty.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights.
Other California Privacy Rights
The California “Shine the Light” law gives residents of California the right under certain circumstances to request information from us regarding the manner in which we share certain categories of personal information (as defined in the Shine the Light law) with third parties for their direct marketing purposes. We do not share your personal information with third parties for their own direct marketing purposes.
Changes to Our Privacy Notice
We reserve the right to amend this Notice at our discretion and at any time. When we make changes to this Notice, we will notify you through a notice on our website homepage. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.
Contact Information
If you have any questions or comments about this Notice, our Privacy Policy, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us using the details given in the ‘Contact us’ section.
This policy has been last updated on 22nd Oct' 2022 and shall be applicable from such date on all our existing and prospective users.
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